Where can I find parts and accessories for my trailer?
We offer many replacements and upgrades at https://norstarparts.com/. If you can’t find what you are looking for, please email us at email@example.com and we’ll be happy to assist you!
What fluid goes in my hydraulic pump?
We use an AW32 hydraulic fluid in our pumps.
How do I submit a warranty claim?
While we are confident that you will not have any issues, if you do simply reach out to your purchasing dealer location and they can help assist you in opening a claim. If you have any issues submitting a claim please email us at firstname.lastname@example.org and a customer service representative can walk you through it.
How can I D-rate my trailer's GVWR?
All D-rates must be requested from your purchasing dealer.
How much can my trailer tow?
The trailer's max payload is printed on the 'Tire and Loading sticker' that is placed on the trailer.
Where is my owner’s manual?
Norstar is going green and all owners manuals have been moved online. You simply scan the QR code on your trailer and it will take you to http://norstarwarranty.com/.
How do I use my Roadside Assistance Benefits?
Call our toll-free 24/7 dispatch line at 888-399-0327. A service provider will assist in locating a service provider. Or save your reciepts and we will reimburse you. If you have any questions please visit our website at http://norstarwarranty.com/home/RoadsideAssistance.
What color options do your trailers have?
We currently powercoat our trailers in Black and Grey.
What gauge flooring does my trailer have?
Our webpage has all of the standard options listed by model for your convenience! Use the drop down navigation menu to select the model.
You won't find a better warranty for a better trailer anywhere else. We've got you covered. With the best in class trailer, best in class warranty, and free roadside assistance, you'll be ready to go in no time... let's roll.